 Legal obligation or personal lottery?Deborah Foster
Work, Employment & Society, 2007, vol. 21, issue 1, 67-84 Abstract: This article ‘gives voice’ to disabled employees by documenting their experiences of negotiating workplace adjustments under the terms of the UK's Disability Discrimination Act, 1995.This ad hoc process of ‘negotiation’ is explored through in-depth interviews that reveal persistent problems with the character of legislation and its implementation in public sector organizations. Negotiations on adjustments were characteristically highly individualized and outcomes almost entirely contingent upon the knowledge, attitudes and goodwill of poorly trained line managers. The adjustment process itself often led to instances of bullying by managers, resulting in stress and ill health among employees.An analysis of managers' behaviour in the context of wider debates on power and organizational decision-making concludes that, even where outcomes are positive for employees, managers still choose to abdicate responsibility in this area. Such behaviour represents a form of non-decision-making that is essentially political in character and has wider implications for equality agendas. Keywords: adjustments; disability; discrimination; negotiation; organizational culture; power (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:sae:woemps:v:21:y:2007:i:1:p:67-84 Access Statistics for this article More articles in Work, Employment & Society from British Sociological Association |
Is your work missing from RePEc? Here is how to contribute.
Questions or problems? Check the EconPapers FAQ or send mail to .
EconPapers is hosted by the
School of Business at Örebro University.