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Place of estimation of accordance in the system of quality management of transport services on a railway transport

Shalya O. G. and Borovskiy B. R.

Вісник економіки транспорту і промисловості, 2009, issue 25, 143-146

Abstract: In the article there are the considered questions of creation of method of estimation of accordance of quality of services as an element of the complex system of quality management of services of passenger railway transport.

Date: 2009
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