A Foresight Support System Using MCDM Methods

Jan Ondrus (), Tung Bui () and Yves Pigneur ()
Additional contact information
Jan Ondrus: ESSEC Business School
Tung Bui: University of Hawai’i
Yves Pigneur: University of Lausanne

Group Decision and Negotiation, 2015, vol. 24, issue 2, No 6, 333-358

Abstract: Abstract In this paper, we demonstrate the design and use of a foresight support system (FSS) combining two multi-criteria decision-making (MCDM) methods. Traditionally, foresight activities involves Delphi, focus group, or Estimate–Talk–Estimate techniques to collect opinions of an expert panel. Often, these techniques are not computerized and data visualization is rudimentary. Our highly-interactive FSS solves a number of inherent issues during the data collection, analysis, and results visualization processes. Despite that MCDM methods have been recommended for technology foresight, a validation with a real field experiment was still required. To evaluate our approach and FSS, we conducted a foresight exercise for the Swiss mobile payments market. Our research confirms that the use of MCDM methods supported with a computerized tool can enhance the foresight processes and results.

Keywords: Foresight support systems; Technology foresight; MCDM methods (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (5)

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DOI: 10.1007/s10726-014-9392-8

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