Impatience Characteristics in Cloud-Computing-Services Procurement: Effects of Delay Horizon and Situational Involvement

Venkataraghavan Krishnaswamy () and R. P. Sundarraj ()
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Venkataraghavan Krishnaswamy: Indian Institute of Management Kashipur
R. P. Sundarraj: Indian Institute of Technology Madras

Group Decision and Negotiation, 2019, vol. 28, issue 5, No 5, 990 pages

Abstract: Abstract Cloud computing has transformed the decision-making processes involved in the procurement of information-technology services. Not only has it brought about tremendous speed-ups to computing jobs, but also, the flexibility it provides in terms of availability and pricing options now enables a consumer to make trade-offs between price and time, based on the situation on-hand and the turnaround-time requirements. These price-time trade-offs have been studied in the behavioral-economic literature, but have not been considered formally in the procurement and the cloud-system bodies of literature. We fill this gap, by taking up the question of how the impatience characteristics of the procurer (and in turn his/her procurement decisions) get affected by two behavioral factors, namely, delay horizon and situational involvement. We test the model using a factorial experiment with 180 participants and find that impatience degree and type are affected by delay horizon and situational involvement. We discuss practical implications for a cloud-service provider, as well as implications for the intertemporal and IS literature.

Keywords: Cloud computing; Impatience; Involvement; Intertemporal choice; Delay horizon; Procurement; Decision-preference (search for similar items in EconPapers)
Date: 2019
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DOI: 10.1007/s10726-019-09629-2

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