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Measuring and Managing the Productivity of U.S. Public Transit Systems: An Unoriented Network DEA

Sreekanth Mallikarjun (), Herbert F. Lewis () and Thomas R. Sexton ()
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Sreekanth Mallikarjun: Stony Brook University
Herbert F. Lewis: Stony Brook University
Thomas R. Sexton: Stony Brook University

A chapter in Managing Service Productivity, 2014, pp 335-369 from Springer

Abstract: Abstract Governments at all levels face budget shortfalls, and consequently public transit systems in the U.S. must compete with other public services for financial support. In order to depend less on public funding, it is critical that public transit systems focus on their operational performance and identify any sources of inefficiency. In this chapter, we present an unoriented network DEA methodology that measures a public transit system’s performance relative to its peer systems, compares its performance to an appropriate efficient benchmark system, and identifies the sources of its inefficiency.

Keywords: Data envelopment analysis; Network DEA; Productivity; Public transit systems; Managing service productivity (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:spr:isochp:978-3-662-43437-6_18

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DOI: 10.1007/978-3-662-43437-6_18

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