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Non-family members and conflict processes in family firms: a systematic review of literature

Nikola Rosecká () and Ondřej Machek ()
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Nikola Rosecká: Prague University of Economics and Business
Ondřej Machek: Prague University of Economics and Business

Journal of Business Economics, 2022, vol. 92, issue 2, No 5, 235-281

Abstract: Abstract The goal of this paper is to examine the role of non-family members in conflict processes in family firms. Through a systematic review of literature, we synthesise the findings of 57 studies, categorise the antecedents (inputs), outcomes (outputs), conflict resolution approaches, and organise the research gaps and research questions. Non-family members do play a role in a broad range of conflicts, which we categorise into three groups based on the conflicting parties: conflict between family and non-family members, conflict between family members, and conflict between non-family members. The findings are discussed along with the following conflict types: uncategorised (dysfunctional) conflict, affective and cognitive conflict, and interest-based conflict. Further, we distinguish three levels of analysis of the input and output variables: individual-, family- and firm-level. The presence of non-family members may contribute to the emergence of conflicts in family firms, but they can also reduce conflicts among family members.

Keywords: Family business; Family members; Non-family managers; Conflict; Tensions (search for similar items in EconPapers)
JEL-codes: D74 L10 M10 (search for similar items in EconPapers)
Date: 2022
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Citations: View citations in EconPapers (1)

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DOI: 10.1007/s11573-021-01054-9

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