Process Mapping

Thomas Pyzdek
Additional contact information
Thomas Pyzdek: The Pyzdek Institute

Chapter 10 in The Lean Healthcare Handbook, 2021, pp 121-132 from Springer

Abstract: Abstract Process maps are used to make processes visible. You have already seen some process maps earlier in this book, for example, spaghetti charts and 5S diagrams. In this chapter we will show you additional process maps that can be used to create different views of what happens within a process. The information can be used to help you better understand how the process creates and delivers customer value.

Date: 2021
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-030-69901-7_10

Ordering information: This item can be ordered from
http://www.springer.com/9783030699017

DOI: 10.1007/978-3-030-69901-7_10

Access Statistics for this chapter

More chapters in Management for Professionals from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().