Editorial to Managing Industrial Services: Insights from Practice

Thomas Friedli () and Philipp Osterrieder ()
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Thomas Friedli: University of St.Gallen
Philipp Osterrieder: University of St.Gallen

A chapter in Managing Industrial Services, 2021, pp 145-146 from Springer

Abstract: Abstract This chapter introduces the second part of the book “Managing Industrial Services.” An overview of the six practitioner contributions by Heidelberger Druckmaschinen, Schindler, John Deere, SKF, Siemens Mobility, and Kaeser is provided. Each contribution offers first-hand evidence of challenges and successful practices from manufacturers growing their (smart) service business.

Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-030-72728-4_11

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DOI: 10.1007/978-3-030-72728-4_11

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