SKF: Rotating Equipment Performance, a Shift in Perspective—From Transactions to Outcomes

Philipp Schmid ()
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Philipp Schmid: SKF Group Headquarters

A chapter in Managing Industrial Services, 2021, pp 185-193 from Springer

Abstract: Abstract This chapter describes business model innovation at SKF, a Swedish bearing and seal manufacturing company. SKF maximizes customer performance by using smart services drawing from cutting-edge digital technology such as automated machine learning. The chapter enhances our understanding of how technological and commercial innovations are combined to offerings that align incentives between customer and provider.

Keywords: Artificial intelligence; Condition monitoring; Data-driven decision-making; Internet of things; Total cost of ownership (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-030-72728-4_15

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DOI: 10.1007/978-3-030-72728-4_15

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