 Introduction to QualityTimothy Adesanya Ibidapo () Chapter 1 in From Industry 4.0 to Quality 4.0, 2022, pp 1-27 from Springer Abstract: Abstract The quality concept is generally naturally manifested in the human body systems. The concept of quality management as manifested in some of the cultures of the Yoruba people in Nigeria and some other parts of the West African subregion dates as far back as the early twelfth century. Here farmers organized themselves in unified and organized workforce movement termed the “owe” (pronounced “or-wea” as in “or” and in “weather”). Membership of the team is not fixed and could generally be more than five depending on the amount of work to be done and the level of trust they have for each other. A similar quality culture existed much earlier among the industrious people of Owo Kingdom in Nigeria where it is known as “ebeshe” since the tenth century. Keywords: Competitiveness; Customer specifications; Needs; Expectations and Requirements (SNEaRs); Do it right first time; Generic standard; Individual national standards; Key performance indicator (KPI); Process reliability; Process variation; Product variation; Quality management systems (QMS); Standardization of design and components; Statistical process control (SPC); Total quality management (TQM) (search for similar items in EconPapers) There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it. Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-031-04192-1_1 Ordering information: This item can be ordered from DOI: 10.1007/978-3-031-04192-1_1 Access Statistics for this chapter More chapters in Management for Professionals from Springer |
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