The Stakeholder Satisfaction

Massimo Pirozzi
Additional contact information
Massimo Pirozzi: Istituto Italiano di Project Management (ISIPM)

Chapter Chapter 7 in General Management Principles for Project Management, 2025, pp 55-68 from Springer

Abstract: Abstract Stakeholders, who are they? A stakeholder is a person, or a group of persons, or an organization, who has some kind of interest in, and/or may influence, or may be/perceive to be influenced by, and/or can bring a value—which could be either positive or negative—to the project, the program, the portfolio and/or the organization. Stakeholders are central in all projects and operations, because they are both the doers and the beneficiaries of each project, and while, on the one side, the stakeholder work is basic for project implementation, on the other side, the stakeholder satisfaction is directly related to the project value and, therefore, is the main project success factor. Achieving stakeholder satisfaction requires a strategic approach that includes understanding stakeholder needs and expectations, engaging in meaningful dialogue, and implementing effective practices, while, from the practical point of view, specific measures and data analysis and management are required. Despite the challenges, organizations that prioritize stakeholder satisfaction are well positioned for sustainable growth and long-term success, and, then, stakeholder satisfaction may be considered a cornerstone of organizational success and a critical driver of value creation in the modern business landscape.

Date: 2025
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-031-98592-8_7

Ordering information: This item can be ordered from
http://www.springer.com/9783031985928

DOI: 10.1007/978-3-031-98592-8_7

Access Statistics for this chapter

More chapters in Management for Professionals from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().