People Motivation, Productivity and Satisfaction

Gilad Issar and Liat Ramati Navon

Chapter 26 in Operational Excellence, 2016, pp 117-121 from Springer

Abstract: Abstract People motivation and contribution needs to be part of operations routine discussions and activities. Every team member and manager has to conduct discussions on personal development and contribution not once a year but every quarter. The discussions needs to have KPIs to record improvement over time. Special training and coaching needs to be held in order to have quality and emphatic communication. Culture of involving discussion on contribution and motivation will enrich operations with diverse, innovative, and lean motivated team. Professional literature Kahn (Academy of Management Journal 33(4): 692–724, 1990), connects people motivation and contribution to three psychological conditions.

Keywords: People motivation and contribution; Personal development; KPIs; Diversity; “Soft skills”; People satisfaction; Psychological conditions (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-319-20699-8_26

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DOI: 10.1007/978-3-319-20699-8_26

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