Supply Chain and Win–Win Relationship with the Suppliers
Gilad Issar and
Liat Ramati Navon
Chapter 30 in Operational Excellence, 2016, pp 139-142 from Springer
Abstract:
Abstract Commercially effective relationships with our suppliers have to rely on a “no superiority, no inferiority” attitude. Detailed knowledge of the supplier’s technology cost structure and operation is important for forming win–win relationships. Transparency and joint KPIs also increase the trust between the customer and the supplier. Building a strong infrastructure which contains routine meetings for all levels, including reports, visits and joint projects sustains the mutual goals of quality and profitability.
Keywords: Supply chain; Vendor; Win–win relationship; Supplier knowledge; Quality systems; Transparency; Communication; Lean operation (search for similar items in EconPapers)
Date: 2016
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Persistent link: https://EconPapers.repec.org/RePEc:spr:mgmchp:978-3-319-20699-8_30
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DOI: 10.1007/978-3-319-20699-8_30
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