Aviation Industry Crisis Management: Effects of COVID-19 Pandemic in Athens International Airport Environment

Evagellia Maslarinou, Maria Tsourela (), Dimitris Paschaloudis () and Dafni-Maria Nerantzaki
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Evagellia Maslarinou: International Hellenic University
Maria Tsourela: International Hellenic University
Dimitris Paschaloudis: International Hellenic University
Dafni-Maria Nerantzaki: International Hellenic University

A chapter in Transcending Borders in Tourism Through Innovation and Cultural Heritage, 2022, pp 311-317 from Springer

Abstract: Abstract The coronavirus COVID-19 is an ongoing pandemic that made the World Health Organization declare an outbreak. It changed the world permanently. COVID-19 pandemic is fast-moving, thereby it is important for organizations and businesses to have appropriate contingency plans and be ready to implement them in order to minimize impacts. Due to the high number and level of how the virus is contagious, many industries have suffered deeply. In the airline sector, the pandemic has thrown the industry into uproar and chaos as it was one of the highly affected industries, as soon as the news of COVID-19 became global. This paper focuses on the organizations operating in the Greek Aviation Environment. Quantitative research was conducted including only Leaders and Members of Crisis Management Teams of organizations and companies operating in the Greek Aviation Area. This research showed that most of them had designed the necessary plan for crisis management, which they implemented in order to minimize business “casualties”. Also, it was revealed that both heads and members of the Crisis Management Teams are always alert and ready to act almost immediately, as the plan predetermines, and at all times in accordance with the international regulations and standards, and the respective directives set out by Government agencies.

Keywords: Crisis; Management; Airport; Athens International Airport; COVID-19 (search for similar items in EconPapers)
JEL-codes: M10 (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-030-92491-1_19

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DOI: 10.1007/978-3-030-92491-1_19

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