Exploring Collective Memories in a Smart City Environment

Konstantinos Koukoulis () and Dimitrios Koukopoulos ()
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Konstantinos Koukoulis: University of Patras
Dimitrios Koukopoulos: University of Patras

A chapter in Transcending Borders in Tourism Through Innovation and Cultural Heritage, 2022, pp 353-367 from Springer

Abstract: Abstract Within a city, there are numerous places of memory. Places that touch the heart of several and diverse groups of people. For example, fans of a football team may be interested in the memories that the former team headquarters encapsulate, whereas refugee descendants may care more about places that were significant for their ancestors who were settled in a city. Such places of memory are often forgotten by the city residents and remain hidden to the city visitors. Could we exploit these places to enhance tourism in a city with the use of technology? In this work, we demonstrate a trustworthy participatory platform that can be used to manage and disseminate stories about places that are related to the collective memory of specific groups of people. Stories of places are uploaded by people that are familiar with their history. Visitors can access these stories either by using a portal or a mobile app. The portal may be informative for a pre visiting search and the mobile app may be used during their visit providing route recommendations, thematic routes, and meaningful information about the places. We also present a case study about the forgotten places of a refugee group that is now hidden within a city. Our study suggests that such a system can be used to exploit the hidden collective memory of a city promoting tourism development of local societies.

Keywords: Collective memory; Smart services; Thematic routes; Recommendation systems; Smart cities; Mobile applications (search for similar items in EconPapers)
JEL-codes: Z (search for similar items in EconPapers)
Date: 2022
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-030-92491-1_22

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DOI: 10.1007/978-3-030-92491-1_22

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