Attitude Toward Change: Factors Affecting Hospital Managerial Employees’ Resistance to Change

Vasiliki Amarantou (), Stella Kazakopoulou, Prodromos Chatzoglou and Dimitrios Chatzoudes
Additional contact information
Vasiliki Amarantou: Democritus University of Thrace
Stella Kazakopoulou: Democritus University of Thrace
Dimitrios Chatzoudes: Democritus University of Thrace

A chapter in Strategic Innovative Marketing, 2017, pp 251-257 from Springer

Abstract: Abstract Resistance to change has greatly concerned researchers over the last 15 years, since it is proven to be the main failure cause of all change initiatives, especially when it comes to business process reengineering. The aim of the present study is to point out the major factors affecting managerial employees’ attitude toward change in healthcare organizations. The survey was conducted in six Greek hospitals, three of which are large University Hospitals, with total participation of 134 employees. The results revealed that the main factors influencing managerial employees’ attitude toward change are their personality traits, their perception of business process reengineering (BPR), as well as the management–employee relationships.

Keywords: Resistance to change; Change management; Healthcare management; Business process reengineering (BPR); Empirical research (search for similar items in EconPapers)
Date: 2017
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:prbchp:978-3-319-56288-9_34

Ordering information: This item can be ordered from
http://www.springer.com/9783319562889

DOI: 10.1007/978-3-319-56288-9_34

Access Statistics for this chapter

More chapters in Springer Proceedings in Business and Economics from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().