The Role of AI Platforms for the Servitization of Manufacturing Companies

Cosimo Barbieri (), Mario Rapaccini (), Federico Adrodegari (), Nicola Saccani () and Giulia Baccarin ()
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Cosimo Barbieri: University of Florence
Mario Rapaccini: University of Florence
Federico Adrodegari: University of Brescia
Nicola Saccani: University of Brescia
Giulia Baccarin: MIPU—Predictive Hub

A chapter in Smart Services Summit, 2021, pp 95-104 from Springer

Abstract: Abstract The paper sheds light on the interplay between the adoption of digital platforms for Artificial Intelligence (AI) and the servitization of manufacturing companies. Through the analysis of three cases that have been deployed with a commercial AI platform to provide advanced services such as health monitoring and predictive maintenance to industrial equipment and infrastructures, we conjecture about how manufacturing companies could benefit from the adoption of this kind of platform in their servitization journey.

Keywords: Servitization; AI; Digital platform (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prochp:978-3-030-72090-2_9

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DOI: 10.1007/978-3-030-72090-2_9

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