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How Can Intelligent Persona Systems Support Online Advertisers’ Daily Work Tasks?

Joni Salminen (), Ilkka Kaate (), Rami Olkkonen (), Yanwu Yang (), Soon-Gyo Jung () and Bernard J. Jansen ()
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Joni Salminen: University of Vaasa
Ilkka Kaate: University of Turku
Rami Olkkonen: University of Turku
Yanwu Yang: Huazhong University of Science and Technology
Soon-Gyo Jung: Hamad Bin Khalifa University
Bernard J. Jansen: Hamad Bin Khalifa University

A chapter in The Design of Human-Centered Artificial Intelligence for the Workplace, 2025, pp 167-181 from Springer

Abstract: Abstract This chapter discusses the role of personas—more particularly, intelligent personas—which are personas enabled by intelligent systems, in online advertising work. Through a conceptual analysis, we find that intelligent personas can contribute to all central parts of the online advertising work process, including segmentation, targeting, ad creation, account structuring, optimization, and reporting. We discuss an intelligent advertising system in which personas are a central hub for actions.

Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:spr:prochp:978-3-031-83512-4_10

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DOI: 10.1007/978-3-031-83512-4_10

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