Towards a Learning Oriented Architecture for Digitally Enabled Knowledge Work

Jörgen Jaanus (), Nina Suomi and Tobias Ley
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Jörgen Jaanus: Tallinn University
Nina Suomi: Tallinn University
Tobias Ley: Tallinn University

A chapter in Knowledge Management in Digital Change, 2018, pp 247-262 from Springer

Abstract: Abstract Despite large investments and research, many Knowledge Management platforms still are not used to their full potential. In this paper, we present the learning oriented architecture for the implementation of knowledge management technology to ensure that it would contribute to a better connection of employees’ just in time learning with business demands. The framework draws on Knowledge Organisation Systems to establish this connection. We introduce four case studies in the professional services industry that have informed the framework. A key insight gained through this analysis is that Knowledge Management platforms need to better account for individual and collective perspectives in learning to realize their full potential.

Date: 2018
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DOI: 10.1007/978-3-319-73546-7_15

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