Overview of Employee Engagement Literature: The What and Why Issues

Barbara Imperatori ()
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Barbara Imperatori: Università Cattolica del Sacro Cuore

Chapter Chapter 3 in Engagement and Disengagement at Work, 2017, pp 19-38 from Springer

Abstract: Abstract The discrepancy between the perceived importance of engagement and the level of engagement that exists in organizations underlines a significant opportunity for HRM scholars and professionals to develop a research agenda and practical strategies to address this gap. The starting point of any serious consideration of this concept is a better understanding of the ultimate significance of ‘people engagement’. The chapter presents the main research results on people engagement at work starting from the original engagement definition, arguing its positive and negative outcomes in relation to both employees and organizations. The discussion proposes evidence-based and effective managerial guidelines distinguishing between organization and job engagement, and flying in the face of the most popular engagement cliques. This is a necessary premise to proposing effective and serious lines of action and bridging the gap between research and practice.

Keywords: Engagement definitions; Engagement measures; Dark side of engagement; Job and organizational engagement; Personal engagement; Positive engagement outcomes; Work engagement (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:spr:spbrcp:978-3-319-51886-2_3

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DOI: 10.1007/978-3-319-51886-2_3

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