The Constraint of Organisational Culture and Performance ManagementManagement Process

Mahmoud Moussa (), Thomas Doumani (), Adela McMurray (), Nuttawuth Muenjohn () and Ling Deng ()
Additional contact information
Mahmoud Moussa: RMIT University
Thomas Doumani: RMIT University
Adela McMurray: Flinders University
Nuttawuth Muenjohn: RMIT University
Ling Deng: RMIT University

Chapter 5 in Cross-Cultural Performance Management, 2022, pp 83-116 from Springer

Abstract: Abstract This chapter provides an empirical analysis of the constraint of organisational culture and the performance management process design such as goal setting, performance rating and feedback, performance development. The cross-cultural setting was likened to such a PM landscape, one that contains a natural tendency for efficacy, one that has a natural propensity and latency. The tendency for efficacy within a situation may be exploited if allowed to unfold naturally and by seizing opportunities as they emerge, through influence rather than direct forceful control. In doing so, efficacious outcomes are rooted in natural attributes and propensity of the situation and have a natural sustainability, as opposed to a forced or imposed ideal of reality that is unlikely to be sustainable, as it is likely to require ongoing intervention to maintain the status of its effect. This chapter explained how cultural value differences might constrain the effectiveness of PM through systems design elements of goal setting, performance ratings and feedback, and approaches to staff development. Management control systems such as matrix management may also act as a constraint on staff performance, due to issues associated with the cultural distance of management operating outside the country of operation, of the offshore subsidiary’s business.

Date: 2022
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-030-91268-0_5

Ordering information: This item can be ordered from
http://www.springer.com/9783030912680

DOI: 10.1007/978-3-030-91268-0_5

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().