Understanding User Experience

Inken Petersen ()

Chapter Chapter 18 in Digital Product Management, 2024, pp 299-308 from Springer

Abstract: Abstract Digital products and services are part of our everyday life. With increasing digital competence, users’ awareness and expectations rise. They engage intensively with the expected product benefits—even before downloading or registering. The user experience (short UX) during product use has an increasingly significant influence on the decision for or against a product. Many companies have recognized this and invest specifically in a good user experience of their products. They employ UX teams and various UX specialists who are dedicated to researching and designing the best user experience every day. However, product managers often lack clarity on how the individual disciplines in a UX team interact and how best to use a UX team in product development. Therefore, this article builds a basic understanding of the importance of UX, the individual UX disciplines, and the best integration of UX teams.

Date: 2024
References: Add references at CitEc
Citations:

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-658-44276-7_18

Ordering information: This item can be ordered from
http://www.springer.com/9783658442767

DOI: 10.1007/978-3-658-44276-7_18

Access Statistics for this chapter

More chapters in Springer Books from Springer
Bibliographic data for series maintained by Sonal Shukla () and Springer Nature Abstracting and Indexing ().