Essential Bits of Quality Management for Application Management

Bhaswar Bose

A chapter in Application Management, 2011, pp 59-76 from Springer

Abstract: Abstract This article on quality management has been possible by putting together my experiences around the subject while being a practitioner myself.

Keywords: Quality Management; Application Management; Service Level Agreement; Control Plan; Business Unit (search for similar items in EconPapers)
Date: 2011
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Persistent link: https://EconPapers.repec.org/RePEc:spr:sprchp:978-3-8349-6492-2_3

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DOI: 10.1007/978-3-8349-6492-2_3

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