Application Management

Edited by Frank Keuper, Christian Oecking and Andreas Degenhardt

in Springer Books from Springer

Date: 2011
ISBN: 978-3-8349-6492-2
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Chapters in this book:

Application Management 2.0

Christian Oecking and Andreas Degenhardt

Cloud Computing – Outsourcing 2.0 or a new Business Model for IT Provisioning?

Markus Böhm, Stefanie Leimeister, Christoph Riedl and Helmut Krcmar

Essential Bits of Quality Management for Application Management

Bhaswar Bose

Resource and Competency Management – Know and manage your People

Petra Endholz

Knowledge Management Strategies and Instruments as a Basis for Transition to Application Management

Benedikt Schmidt

Towards a Reference Model for Risk and Compliance Management of IT Services in a Cloud Computing Environment

Benedikt Martens and Frank Teuteberg

Learning over the IT Life Cycle – Advantages of Integrated Service Creation and Service Management

Irvathraya B. Madhukar and Florian A. Täube

Competitive Intelligence

Katja Wolter

Morphological Psychology and its Potential for Derivation of Requirements from Web Applications using Examples of Customer Self Care Instruments

Christian Schulmeyer and Frank Keuper

Case Study – Successful Outsourcing Partnership

Anjali Arya

Successful Choreography for a Software Product Release – Dancing to deliver a final Product

Laurent Cerveau and Freddie Geier

Global Production Center in Latin America for Application Management Services

Maximo Romero Krause

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DOI: 10.1007/978-3-8349-6492-2

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