Dealing with AI-Is It a Pleasure or Pain?

Ritu Raj and Rajesh Chandwani
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Ritu Raj: Indian Institute of Management
Rajesh Chandwani: Indian Institute of Management

Chapter Chapter 2 in Immersive Technology and Experiences, 2024, pp 23-44 from Springer

Abstract: Abstract Artificial Intelligenceartificial intelligence (AI) is progressively overlapping and getting implanted within diverse organizational processesorganizational processes. On one hand AIartificial intelligence (AI) delivers innovative, distinctive opportunities in the workplace while simultaneously posing significant challenges on the other (von Wangenheim et al., Technology-enabled service innovation for tomorrow’s society, 2022).

Date: 2024
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DOI: 10.1007/978-981-99-8834-1_2

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