Defining Maintenance Management Framework
Juan F. Gómez Fernández and
Adolfo Crespo Márquez
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Juan F. Gómez Fernández: Universidad de Sevilla
Adolfo Crespo Márquez: Universidad de Sevilla
Chapter Chapter 5 in Maintenance Management in Network Utilities, 2012, pp 127-147 from Springer
Abstract:
Abstract In the previous chapters, we have studied the specific characteristics of maintenance in network utilities, we reviewed existing standards and best current management practices. Of course, to do that we have assumed that these companies have similar objectives and management problems and that these organizations need to conduct certain activities managing similar resources.
Keywords: Service Quality; Customer Satisfaction; Continuous Improvement; Maintenance Strategy; Network Utility (search for similar items in EconPapers)
Date: 2012
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Persistent link: https://EconPapers.repec.org/RePEc:spr:ssrchp:978-1-4471-2757-4_5
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DOI: 10.1007/978-1-4471-2757-4_5
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