Digital Human Capability and Youth SMEs Performance in Zanzibar

Hemed Abdullah, Joseph Magali and Said Mzee

Sustainable Business and Society in Emerging Economies, 2026, vol. 8, issue 2, 237-248

Abstract: Purpose: The study examined how the digital human resource capability influenced the performance of youth SMEs in Zanzibar. The digital human resource sub-variables of training in the use of business digital tools, using digital platforms to attract customers, using digital tools to manage incentive payments, and using digital tools to evaluate and monitor business performance were analysed in this study to examine their influence on the performance of youth SMEs.Design/Methodology/Approach: The study applied the scientific positivist philosophy, the causal-based explanatory approach, the theory-based deductive approach, and a survey-guided approach. The random-based sampling procedure was used to select 400 SME owners in Zanzibar for the investigation. The structured constructed questionnaires collected the quantitative data. The descriptive and the ordinary least squares regression techniques analyzed data.Findings: Training in the use of business digital tools, using digital platforms to attract customers, using digital tools to manage incentive payments, and using digital tools to evaluate and monitor business performance positively and significantly influence the performance of youth SMEs in Zanzibar.Implications/Originality/Value: The presence of digital capabilities enables youth to operate SMEs more effectively than with manual methods. The study recommends that stakeholders facilitate the easy application of digital capabilities by many youths in Zanzibar. Policymakers should formulate a policy that enforces proper use of digital human resource capability tools and functions.

Keywords: Zanzibar; Regression analysis; Youth SMEs performance; Digital human capability (search for similar items in EconPapers)
Date: 2026
References: Add references at CitEc
Citations:

Downloads: (external link)
https://publishing.globalcsrc.org/ojs/index.php/sbsee/article/view/3807/2043 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:src:sbseec:v:8:y:2026:i:2:p:237-248

DOI: 10.26710/sbsee.v8i2.3807

Access Statistics for this article

More articles in Sustainable Business and Society in Emerging Economies from CSRC Publishing, Center for Sustainability Research and Consultancy Pakistan Contact information at EDIRC.
Bibliographic data for series maintained by Dr Rana Muhammad Adeel Farooq ().