Psychological-Occupational Profile and Labor Competencies of the Pollster´s Field Network of the Center of Social Research ICRT, La Habana

Lic Mónica Guillén del Campo
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Lic Mónica Guillén del Campo: Centro de Investigaciones Sociales del ICRT, RTV Comercial. La Habana, Cuba

Sumerianz Journal of Social Science, 2018, vol. 1, issue 3, 83-92

Abstract: Introduction: A psychological-occupational profile is a guide that allows to know which are the common tendencies of the personality and the necessary characteristics that a person must have to request a position, in our case as a pollster. The study of the competences refers to the behaviors that the worker must show, the skills and knowledge for a superior performance in his job. Objective: To conform a psychological-occupational profile, considering the labor competencies, of the pollster of the field network of the CIS-ICRT. Methods: The study was conducted with 17 interviewers with more than 5 months of permanence in the position and an adequate work performance. Various techniques were used, such as the semi-structured interview, the Cleaver, the flow diagram, the Mini Delphi method and the Likert scale of orientation type A or B of the personality. Results: The pollster must be a gentle person. He must also be open, persuasive, sociable, generally optimistic. Possess a high degree of social adaptability, great contact skills and a high degree of goodwill and teamwork, ability to earn respect and trust. Conclusions: The psychological-occupational profile carried out provides some necessary requirements to achieve an effective performance in the position of pollster and contribute to the achievement of the objectives of the organization.

Keywords: Interviewer; Psychological-occupational Profile; Labor competencies (search for similar items in EconPapers)
Date: 2018
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