Priorities and targets: supporting target-setting in healthcare

Sabina Nuti, Milena Vainieri and Federico Vola

Public Money & Management, 2017, vol. 37, issue 4, 277-284

Abstract: Management by objectives requires selecting the appropriate number of indicators to measure objectives and then defining high-priority indicators. Failing to address these two issues often results in the so-called ‘performance paradox’. This paper describes an algorithm applied in the healthcare sector in the Italian regions. The resulting performance evaluation system is able to detect priority indicators in the target-setting phase, improving management and saving costs.

Date: 2017
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DOI: 10.1080/09540962.2017.1295728

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