A tale of two trusts: case study analysis of bullying and negative behaviours in the UK ambulance service

Constantine Manolchev and Duncan Lewis

Public Money & Management, 2024, vol. 44, issue 2, 133-140

Abstract: The authors outline common problems in implementing the Health and Safety at Work Act 1974, which places specific requirements on UK employers to mitigate risks of stress at work. The authors discuss bullying and other negative acts in the UK ambulance service, highlighting concerns with some managerial practices. The article calls for a fundamental rethink of deficiencies in current organizational wellbeing measures and recommends ways of going beyond the provision of basic support for employees.

Date: 2024
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DOI: 10.1080/09540962.2021.1934995

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