Travelling along the public service co-production road: a bibliometric analysis and interpretive review

Rocco Palumbo and Mohammad Fakhar Manesh

Public Management Review, 2023, vol. 25, issue 7, 1348-1384

Abstract: A bibliometric analysis and an interpretive review have been undertaken to advance the debate on public service co-production and public value co-creation, conceiving them as the cornerstones of public service logic. The systematization of 114 articles, which were sorted in 4 clusters through bibliographic coupling, revealed a ‘new normality’ of public service delivery relying on citizens’ involvement as value co-creators. Citizens and regular producers should be empowered to act as partners in co-designing and co-delivering public services. However, the interaction between citizens and regular producers generates value tensions, which should be addressed to avoid backlash on public value generation.

Date: 2023
References: Add references at CitEc
Citations:

Downloads: (external link)
http://hdl.handle.net/10.1080/14719037.2021.2015222 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:rpxmxx:v:25:y:2023:i:7:p:1348-1384

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/rpxm20

DOI: 10.1080/14719037.2021.2015222

Access Statistics for this article

Public Management Review is currently edited by Stephen P. Osborne

More articles in Public Management Review from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().