Working 9 to 5? A cross-national analysis of public sector worker stereotypes

Sheeling Neo, Isa Bertram, Gabriela Szydlowski, Robin Bouwman, Noortje de Boer, Stephan Grimmelikhuijsen, Étienne Charbonneau, M. Jae Moon and Lars Tummers

Public Management Review, 2024, vol. 26, issue 7, 2064-2093

Abstract: We present an inductive, citizen-driven approach to identify stereotypes of public sector workers across the United States, Canada, the Netherlands and South Korea (Study 1: n=918; Study 2: n=3,042). Contrary to common negative portrayals, we idetify two positive stereotypes across countries — having job security and serving society; and one neutral/negative stereotype — going home on time. Notably, Americans and Canadians have a more favorable view of public sector workers than the Dutch and South Koreans. This study opens avenues for exploring positive public sector stereotypes and the impact of context on these perceptions.

Date: 2024
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DOI: 10.1080/14719037.2023.2254306

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