Quality Management in Irish Healthcare

K. Ennis and D. Harrington

The Service Industries Journal, 2001, vol. 21, issue 1, 149-168

Abstract: This article reports the findings from a quantitative research study of quality management within the Irish Healthcare Sector. The survey results indicate that quality management has not fully permeated the sector although indications are that interest is growing in adopting this approach. The study revealed that, for all the hospitals, an aim to improve the quality of care delivered was the predominant factor for the uptake of quality. The findings suggest that even though quality management is in its infancy within the sector a substantial number of responding organisations reported that their programmes have been reasonably successful with patient satisfaction and quality awareness increasing as a result.

Date: 2001
References: Add references at CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://hdl.handle.net/10.1080/714005002 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:servic:v:21:y:2001:i:1:p:149-168

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/FSIJ20

DOI: 10.1080/714005002

Access Statistics for this article

The Service Industries Journal is currently edited by Eileen Bridges, Professor Domingo Ribeiro, Ronald Goldsmith, Barry Howcroft and Youjae Yi

More articles in The Service Industries Journal from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().