The RESER survey of service literature, 1996--2001: new information and communication technologies and services. A synthesis from eight national reports

M.C. Monnoyer

The Service Industries Journal, 2003, vol. 23, issue 1, 195-221

Date: 2003
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DOI: 10.1080/02642060412331300842

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The Service Industries Journal is currently edited by Eileen Bridges, Professor Domingo Ribeiro, Ronald Goldsmith, Barry Howcroft and Youjae Yi

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