Healthcare industry value creation and productivity measurement in an emerging economy

Syi Su, Mei-Chi Lai and Hao-Chen Huang

The Service Industries Journal, 2009, vol. 29, issue 7, 963-975

Abstract: During the past decade academicians and researchers interested in strategic management have devoted increasing attention to the influence of strategic resources on the organizational competitive advantage and value creation. This work draws upon the recent literature concerning the strategic resources and, more specifically, how this may influence hospital performance in the healthcare industry. This work analyzes the impact of human capital and innovation capability on hospital performance from a resource-based perspective in an emerging economy. The research comprises two stages. During the first stage, a plausible empirical model was developed for exploring the links between contextual variables. To clarify the relation influence of these variables, structural equation modeling was performed to examine the model. During the second stage, the data envelopment analysis model and the bilateral model were developed to analyze the relative efficiency of hospitals and compare productivity among the different hospital ownership groups.

Date: 2009
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DOI: 10.1080/02642060902749625

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