Integrating transaction cost economics and the resource-based view in services and innovation

Fernando J. Peris Bonet, Marta Peris-Ortiz and Ignacio Gil-Pechuan

The Service Industries Journal, 2008, vol. 30, issue 5, 701-712

Abstract: This study examines the complementary nature of Williamson's transaction cost theory and that of the resource-based view in the integration or externalisation of activities, with particular reference to services. Assessing comparative costs, idiosyncratic demands and core competences form the criteria for make or buy decisions, although the analysis of services endows idiosyncratic demands with particular relevance when internalisation of services does neither contribute cost advantages nor others related to the core competences of the firm. In addition to these make or buy questions, this study considers the front/back model in cases where the firm manages services internally.

Date: 2008
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DOI: 10.1080/02642060802382543

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The Service Industries Journal is currently edited by Eileen Bridges, Professor Domingo Ribeiro, Ronald Goldsmith, Barry Howcroft and Youjae Yi

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