Factors affecting successful innovation by content-layer firms in Korea

Junseok Hwang and Seunghyun Kim

The Service Industries Journal, 2009, vol. 31, issue 7, 1093-1107

Abstract: Technological convergence is changing the division of industries from vertical to horizontal; it has also made user participation easier in information and communication technology industries. To understand this situation, it is necessary to identify the causes of successful innovation. In this research, factors affecting successful innovation by mobile and Internet contents firms were tested from the viewpoint of user-involved innovation. The results show that active user participation in the innovation development process is very important. In addition to being useful to firms, this study points out the need for policies that support users to policy makers.

Date: 2009
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DOI: 10.1080/02642060903100372

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The Service Industries Journal is currently edited by Eileen Bridges, Professor Domingo Ribeiro, Ronald Goldsmith, Barry Howcroft and Youjae Yi

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