Productivity of services NextGen: beyond output/input

Walter Ganz, Inka C. Moerschel, Alexander Schletz and Florian Kicherer

The Service Industries Journal, 2013, vol. 33, issue 3-4, 279-281

Date: 2013
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DOI: 10.1080/02642069.2013.755517

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The Service Industries Journal is currently edited by Eileen Bridges, Professor Domingo Ribeiro, Ronald Goldsmith, Barry Howcroft and Youjae Yi

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