Corporate sustainability in action

Roberta Sebastiani, Daniela Corsaro, Francesca Montagnini and Albert Caruana

The Service Industries Journal, 2014, vol. 34, issue 7, 584-603

Abstract: Recent developments in management have highlighted the need for research on corporate sustainability strategies at the value chain level and in particular in the context of franchising. Although franchising is a widespread phenomenon, there is little empirical evidence of how companies approach the issue. By employing a multi-method research approach, this study explores the importance that franchisors assign to sustainability and the way they deal with it. Our findings show that franchisors adopt three main different sustainability strategies, with an increasing relevance of social sustainability as an enabler of environmental sustainability. The study sheds some light also on the interplay between the franchisor-franchisee relationship features and the company's approach toward sustainability. Preliminary propositions are presented as a starting point for further research in this area.

Date: 2014
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Citations: View citations in EconPapers (7)

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DOI: 10.1080/02642069.2014.886191

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The Service Industries Journal is currently edited by Eileen Bridges, Professor Domingo Ribeiro, Ronald Goldsmith, Barry Howcroft and Youjae Yi

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