SIMILAR, YET DIFFERENT: A COMPARATIVE ANALYSIS OF THE ROLE OF TRUST IN RADICAL AND INCREMENTAL PRODUCT INNOVATION

Anna Brattström (), Hans Löfsten () and Anders Richtnér ()
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Anna Brattström: Institute of Economic Research, Lund University, P. O. Box 7080, SE-220 07 Lund, Sweden
Hans Löfsten: Division of Operations Management, Department of Technology Management and Economics, Chalmers University of Technology, SE 412 96 Göteborg, Sweden
Anders Richtnér: Department of Management and Organization, Stockholm School of Economics, Box 6501, SE 113 83 Stockholm, Sweden

International Journal of Innovation Management (ijim), 2015, vol. 19, issue 04, 1-33

Abstract: Trust within teams is a central performance driver in product innovation. In this paper, we examine the antecedents to and performance implications of trust in firms engaged in radical innovation compared to those working towards incremental innovations. Our findings suggest that systematic processes and structures are significantly linked to trust in firms conducting radical innovation, but not so in firms conducting incremental innovation. Our findings also indicate that trust is significantly linked to business performance in radical innovation firms, although we do not find that the link between trust and performance is stronger for radical innovation firms, compared to incremental innovation firms. A central contribution of our study is therefore a better understanding of how trust operates differently in radical innovation firms, compared to incremental innovation firms. Our findings are of interest to research on radical innovation management, as well as to researchers studying the role of trust in a context of product innovation.

Keywords: Product development; radical innovation; incremental innovation; trust (search for similar items in EconPapers)
Date: 2015
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DOI: 10.1142/S1363919615500437

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