THREE PERSPECTIVES ON MANAGING FRONT END INNOVATION: PROCESS, KNOWLEDGE AND TRANSLATION

Anna Rose Vagn Jensen, Christian Clausen () and Liv Gish ()
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Anna Rose Vagn Jensen: Product Management, Payment Services, Nets A/S, Lautrupbjerg 10, 2750 Ballerup, Denmark
Christian Clausen: Department of Development and Planning, Aalborg University Copenhagen, A.C. Meyers Vænge 15, 2450 Copenhagen SV, Denmark
Liv Gish: Center for Bachelor of Engineering Studies, Technical University of Denmark, Lautrupvang 15, 2750 Ballerup, Denmark

International Journal of Innovation Management (ijim), 2018, vol. 22, issue 07, 1-32

Abstract: This paper presents three complementary perspectives on the management of front end innovation: A process model perspective, a knowledge perspective and a translational perspective. While the first two perspectives are well established in literature, we offer the translation perspective as a complementary perspective. The paper combines a literature review with an empirical examination of the application of these multiple perspectives across three cases of front end of innovation (FEI) management in mature product developing companies. While the process models represent the dominant, albeit rather simplistic perspective, they primarily serve as a reference point and communication device. Here, the knowledge perspective offers a supplementary perspective by filling the gaps left by the formal processes with informal cross boarder knowledge exchange. In comparison, the translation perspective is found to represent an emergent approach in managing FEI where process models, knowledge strategies and objects become integrated elements in more advanced navigational strategies for key players.

Keywords: Process models; knowledge sharing; translation process; front end innovation; case study (search for similar items in EconPapers)
Date: 2018
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DOI: 10.1142/S1363919618500603

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