BARRIERS TO RADICAL INNOVATIONS AS STABLE DESIGNS: INSIGHTS FROM AN IT CASE STUDY

Lakshminarayana Kompella ()
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Lakshminarayana Kompella: School of Management, National Institute of Technology Warangal, Warangal, Telangana 506004, India

International Journal of Innovation Management (ijim), 2019, vol. 23, issue 05, 1-31

Abstract: Radical innovations start as product innovations in sub-systems of the socio-technical system. External triggers cause product innovations which in turn influence transitions of a socio-technical system. Socio-technical systems require configurations and/or customisations to multiple sub-systems not necessarily to ICT alone. Expansions to product innovations in the sub-systems are required to provide meaningful designs. Actors combine meaningful designs of various sub-systems and devise solutions and its adoption. Product innovations cumulate as stable designs when solutions meet end-users wants and needs, and require changes to policies, procedures, and methods used during devising and adoption of the solution. In other words, we require process innovations. The author using a single case study examines the above phenomena. The methods and theories towards process innovations assist in expanding the existing socio-technical transition theories, especially Multi-Level Perspective (MLP), thereby assisting actors in analysing, learning, adjusting, and internalise innovations while they navigate, struggle, and negotiate alternatives.

Keywords: Socio-technical transitions; radical innovations; product; process; knowledge management (search for similar items in EconPapers)
Date: 2019
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DOI: 10.1142/S1363919619500476

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