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EFFECTS OF EMPLOYEE CREATIVE PROBLEM-SOLVING ON INNOVATION OUTCOMES AND NON-FINANCIAL PERFORMANCE: THE MODERATING ROLE OF CULTURE AND COMMUNICATION

Noufou Ouedraogo, Mohammed Laid Ouakouak and Tarek Salem
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Noufou Ouedraogo: School of Business, MacEwan University, Edmonton, Canada
Mohammed Laid Ouakouak: College of Business Administration, Gulf University for Science & Technology, Mishref, Kuwait
Tarek Salem: School of Business, MacEwan University, Edmonton, Canada

International Journal of Innovation Management (ijim), 2020, vol. 24, issue 07, 1-28

Abstract: The purpose of this paper is to investigate the effects of employees’ creative problem-solving on organisations’ innovation outcomes, as well as the effects of innovation outcomes on organisations non-financial performance. Based on a sample of 320 participants from diverse organisations, using structural equation modelling techniques, we find that creative problem-solving does not have any effect on innovation outcomes, except with the moderating influence of an innovative culture or communication. We also find that innovation outcomes have a positive relationship with non-financial performance. We make theoretical contributions into the antecedents of innovation outcomes, while offering several practical insights for leading creative employees and managing innovation.

Keywords: Innovative culture; creative problem-solving; innovation outcome; non-financial performance; size; purpose (search for similar items in EconPapers)
Date: 2020
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Citations: View citations in EconPapers (1)

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DOI: 10.1142/S1363919620500693

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