CONTINUOUS BUSINESS MODEL INNOVATION AND DYNAMIC CAPABILITIES: THE CASE OF CEWE

Norman Schaffer, Sebastian Hermes (), Jã–rg Weking, Andreas Hein () and Helmut Krcmar ()
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Norman Schaffer: Fortiss GmbH, Guerickestraße 25, 80805 Munich, Germany†Technische Universität München, Krcmar Lab, Boltzmannstraße 3, 85748 Garching, Germany
Sebastian Hermes: ��Technische Universität München, Krcmar Lab, Boltzmannstraße 3, 85748 Garching, Germany
Jã–rg Weking: ��Technische Universität München, Krcmar Lab, Boltzmannstraße 3, 85748 Garching, Germany‡School of Management, QUT Business School, Faculty of Business and Law, Queensland University of Technology Australia
Andreas Hein: ��Technische Universität München, Krcmar Lab, Boltzmannstraße 3, 85748 Garching, Germany
Helmut Krcmar: ��Technische Universität München, Krcmar Lab, Boltzmannstraße 3, 85748 Garching, Germany

International Journal of Innovation Management (ijim), 2022, vol. 26, issue 06, 1-43

Abstract: Continuously innovating business models is necessary to leverage technological progress but remains a complex challenge for firms. Dynamic capabilities explain how organisations ensure long-term success by continuously transforming. Still, how continuous business model innovation unfolds and how dynamic capabilities might support remains understudied. Therefore, we use a 27-year old longitudinal case study of CEWE. CEWE transformed from an analog B2B2C business to a digital B2C and B2B brand in the photo industry. We derive a process model on continuous business model innovation, which explains how modular business model innovation builds dynamic capabilities and how architectural business model innovation utilises them. We enrich business model innovation and dynamic capabilities research by demonstrating how both enable and build on each other. For practice, we show explicit dynamic capabilities and routines to manifest them that guide firms to successfully navigate their business model innovation journey.

Keywords: Business model innovation; dynamic capability; longitudinal case study; process model (search for similar items in EconPapers)
Date: 2022
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DOI: 10.1142/S1363919622500384

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