Service Innovation: Aiming to Win

Tony Clayton
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Tony Clayton: PIMS Associates, 15 Basinghall Street, London, EC2V 5BR, UK

Chapter 5 in Service Innovation:Organizational Responses to Technological Opportunities & Market Imperatives, 2003, pp 113-133 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:Why Service Innovation is Difficult to MeasureUK Innovation 2000Who are the Innovators?Which Firms are the "Innovation Winners"?How Effective Innovation is Turned to GrowthCombining Growth and MarginsInterpreting Statistical Evidence in the Real WorldConclusions

Keywords: Innovation; Services; Product Development; Technology Management; Operations Management (search for similar items in EconPapers)
Date: 2003
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Citations: View citations in EconPapers (3)

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