USER-CENTRIC INNOVATIONS IN NEW PRODUCT DEVELOPMENT — SYSTEMATIC IDENTIFICATION OF LEAD USERS HARNESSING INTERACTIVE AND COLLABORATIVE ONLINE-TOOLS

Volker Bilgram, Alexander Brem and Kai-Ingo Voigt
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Volker Bilgram: Friedrich-Alexander University of Erlangen-Nuremberg, Germany
Kai-Ingo Voigt: Friedrich-Alexander University of Erlangen-Nuremberg, Germany

Chapter 5 in Perspectives on User Innovation, 2010, pp 91-129 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:IntroductionLiterature ReviewConceptual FrameworkConceptual Linkage–Lead-User Criteria and Web 2.0Being ahead of a market trendHigh expected benefitsUser investmentUser dissatisfactionSpeed of adoptionUser expertiseUse experienceProduct-related knowledgeUser motivationExtrinsic motivationIntrinsic motivationExtreme needs and circumstances of product useOpinion leadership and word-of-mouthOnline commitment and participation as a pre-requisite of lead usernessConclusion and Future ResearchReferences

Keywords: User-Driven; Innovation; New Product Development; STS; Social Learning; Collaborative Online Tools (search for similar items in EconPapers)
Date: 2010
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Related works:
Chapter: User-centric Innovations in New Product Development — Systematic Identification of Lead Users Harnessing Interactive and Collaborative Online-tools (2019)
Journal Article: USER-CENTRIC INNOVATIONS IN NEW PRODUCT DEVELOPMENT — SYSTEMATIC IDENTIFICATION OF LEAD USERS HARNESSING INTERACTIVE AND COLLABORATIVE ONLINE-TOOLS (2008)
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