Defining the Interdisciplinary Nature of Service Science: Some Research Problems

Cheng Hsu
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Cheng Hsu: Rensselaer Polytechnic Institute, USA

Chapter 2 in Service Science:Design for Scaling and Transformation, 2009, pp 35-73 from World Scientific Publishing Co. Pte. Ltd.

Abstract: AbstractThe following sections are included:Towards a Science of Service: An Interdisciplinary Study on the Scaling of Value to Persons, Organizations, and SocietySome Core Research Problems: Value to Person, Organization, and SocietyValue to Persons: Innovation of Value PropositionsValue to Organizations: Innovation of Service Systems and ProductivityValue to Society: Innovation of Economic Functions and InstitutionsA Research Agenda: Population Building, Cyber-Enabled Collaboration, and an Infrastructure of Service Science LaboratoriesOutlook of the New Service Science

Keywords: Service Science; Knowledge Economy; E-Commerce; E-Business; Information System; Business Strategy; Enterprise Engineering; Databases; Intelligent Transportation (search for similar items in EconPapers)
Date: 2009
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