An Analysis of Necessary QFD System Capabilities for Enhanced Process-Industrial Product Innovation — Perspectives for the Future

Thomas Lager

Chapter 8 in Contemporary Quality Function Deployment for Product and Process Innovation:Towards Digital Transformation of Customer and Product Information in a New Knowledge-Based Approach, 2019, pp 71-76 from World Scientific Publishing Co. Pte. Ltd.

Abstract: In the management of R&D, methodologies and tools to facilitate and improve the performance of various R&D activities come and go. Sometimes methodologies disappear because they were not good enough to withstand the tough industrial environment and its high demands on industrial usability. Sometimes methodologies are introduced in companies with good results but do receive further attention or a “company champion” to keep them alive when new promising tools emerge and are promoted by company R&D management. However, Quality Function Deployment is now, after about 30 years of industrial use, a well proven and mature development methodology…

Keywords: Quality Function Deployment; Product Development; Development; Manufacturing; Innovation; Technology; Product Innovation; Process Industry; Voice of the Customer; House of Quality; Manufacturing Industries; Matrix Analysis; Target Setting; Downstream Matrices; Process Matrix; Raw Material Matrices; Product Matrices; Multiple Progression; Integrated Knowledge Platforms (IKPs); Company Knowledge Creation; Company Knowledge Utilization (search for similar items in EconPapers)
JEL-codes: O3 O32 (search for similar items in EconPapers)
Date: 2019
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