Using Data Envelopment Analysis to support the design of process improvement interventions in electricity distribution

Carla A.F. Amado, Sérgio Santos and João F.C. Sequeira

European Journal of Operational Research, 2013, vol. 228, issue 1, 226-235

Abstract: A significant number of studies have documented the use of Data Envelopment Analysis (DEA) for efficiency measurement in the context of electricity distribution, particularly at the level of the distribution utilities. However, their aim has been predominantly descriptive and classificatory, without any attempt to ‘open’ the black box of the transformation process. In contrast, our aim is to explore the potential of DEA to contribute to the design of effective process improvement interventions within a distribution utility.

Keywords: Data envelopment analysis; Electricity distribution; Process improvement; Design alternatives (search for similar items in EconPapers)
Date: 2013
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Citations: View citations in EconPapers (14)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:ejores:v:228:y:2013:i:1:p:226-235

DOI: 10.1016/j.ejor.2013.01.015

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