Details about Sérgio Pereira Santos

Access statistics for papers by Sérgio Pereira Santos.

Last updated 2024-03-07. Update your information in the RePEc Author Service.

Short-id: psa910

Working Papers

2013

1. Performance Assessment in Primary Health Care: A Systematic Literature Review
   CEFAGE-UE Working Papers, University of Evora, CEFAGE-UE (Portugal) View citations (3)

2012

2. How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative example
   Working Papers, Banco de Portugal, Economics and Research Department View citations (1)
   See also Journal Article How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative example, Journal of Business Economics and Management, Taylor & Francis Journals (2014) View citations (6) (2014)

2011

3. Evaluating retail banking quality service and convenience with MCDA techniques: a case study at the bank branch level
   Working Papers, Banco de Portugal, Economics and Research Department View citations (2)

2010

4. A Multiple Criteria Framework to Evaluate Bank Branch Potential Attractiveness
   Working Papers, Banco de Portugal, Economics and Research Department View citations (1)

2009

5. Adding Value to Bank Branch Performance Evaluation Using Cognitive Maps and MCDA: A Case Study
   Working Papers, Banco de Portugal, Economics and Research Department View citations (8)
   See also Journal Article Adding value to bank branch performance evaluation using cognitive maps and MCDA: a case study, Journal of the Operational Research Society, Palgrave Macmillan (2011) View citations (15) (2011)

2000

6. Using Input-output Analysis to Estimate the Regional Economic Impact of Universities: a Case Study
   Regional and Urban Modeling, EcoMod

Journal Articles

2024

1. Performance assessment of primary health care services using data envelopment analysis and the quality-adjusted malmquist index
   Journal of the Operational Research Society, 2024, 75, (2), 361-377

2023

2. Assessing the impact of COVID-19 on the performance of organ transplant services using data envelopment analysis
   Health Care Management Science, 2023, 26, (2), 217-237 View citations (1)
3. Using MCDA to assist an Intermunicipal community develop a resilience strategy in face of the pandemic caused by the SARS-CoV-2
   Socio-Economic Planning Sciences, 2023, 87, (PB) View citations (1)

2022

4. Exploring the potential of Data Envelopment Analysis for enhancing pay-for-performance programme design in primary health care
   European Journal of Operational Research, 2022, 298, (3), 1084-1100 View citations (6)

2021

5. Assessment and Determinants of the Quality of Life in Portuguese Cities
   International Regional Science Review, 2021, 44, (6), 647-683 View citations (1)
6. Two decades on the MACBETH approach: a bibliometric analysis
   Annals of Operations Research, 2021, 296, (1), 901-925 View citations (8)

2020

7. Labor inspectorates’ efficiency and effectiveness assessment as a learning path to improve work-related accident prevention
   Annals of Operations Research, 2020, 288, (2), 609-651
8. Rethinking the role of solar energy under location specific constraints
   Energy, 2020, 211, (C) View citations (1)
9. Should humans work?
   Telecommunications Policy, 2020, 44, (6) View citations (1)

2019

10. Comparing the quality of life of cities that gained and lost population: An assessment with DEA and the Malmquist index
    Papers in Regional Science, 2019, 98, (5), 2075-2097 View citations (8)

2018

11. Measuring and decomposing the gender pay gap: A new frontier approachAuthor-Name: Amado, Carla A.F
    European Journal of Operational Research, 2018, 271, (1), 357-373 View citations (2)
12. Measuring organisational performance using a mix of OR methods
    Technological Forecasting and Social Change, 2018, 131, (C), 18-30 View citations (5)

2017

13. Does partial privatisation improve performance? Evidence from a chain of hotels in Portugal
    Journal of Business Research, 2017, 73, (C), 9-19 View citations (3)

2016

14. Measuring active ageing: A Data Envelopment Analysis approach
    European Journal of Operational Research, 2016, 255, (1), 207-223 View citations (15)

2015

15. A multiple criteria information system for pedagogical evaluation and professional development of teachers
    Journal of the Operational Research Society, 2015, 66, (11), 1769-1782 View citations (17)
16. Strategy implementation: What is the failure rate?
    Journal of Management & Organization, 2015, 21, (2), 237-262 View citations (19)

2014

17. Evaluating retail banking service quality and convenience with MCDA techniques: a case study at the bank branch level
    Journal of Business Economics and Management, 2014, 15, (1), 1-21 View citations (17)
18. How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative example
    Journal of Business Economics and Management, 2014, 15, (4), 708-728 View citations (6)
    See also Working Paper How to create indices for bank branch financial performance measurement using MCDA techniques: an illustrative example, Working Papers (2012) View citations (1) (2012)
19. On the need for reform of the Portuguese judicial system – Does Data Envelopment Analysis assessment support it?
    Omega, 2014, 47, (C), 1-16 View citations (26)

2013

20. Using Data Envelopment Analysis to support the design of process improvement interventions in electricity distribution
    European Journal of Operational Research, 2013, 228, (1), 226-235 View citations (14)

2012

21. Assessing the efficiency of mother-to-child HIV prevention in low- and middle-income countries using data envelopment analysis
    Health Care Management Science, 2012, 15, (3), 206-222 View citations (4)
22. Integrating the Data Envelopment Analysis and the Balanced Scorecard approaches for enhanced performance assessment
    Omega, 2012, 40, (3), 390-403 View citations (27)

2011

23. Adding value to bank branch performance evaluation using cognitive maps and MCDA: a case study
    Journal of the Operational Research Society, 2011, 62, (7), 1320-1333 View citations (15)
    See also Working Paper Adding Value to Bank Branch Performance Evaluation Using Cognitive Maps and MCDA: A Case Study, Working Papers (2009) View citations (8) (2009)
24. Formative evaluation of electricity distribution utilities using data envelopment analysis
    Journal of the Operational Research Society, 2011, 62, (7), 1298-1319 View citations (15)

2009

25. Challenges for performance assessment and improvement in primary health care: The case of the Portuguese health centres
    Health Policy, 2009, 91, (1), 43-56 View citations (18)

2008

26. Enhanced performance measurement using OR: a case study
    Journal of the Operational Research Society, 2008, 59, (6), 762-775 View citations (8)

Chapters

2012

1. Using data envelopment analysis for formative evaluation of radiotherapy services: An exploratory study
   Springer View citations (1)